Frequently Asked Questions
Everything you need to know about your Casegear experience.
How long will it take for my order to arrive?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are your cases compatible with wireless charging?
Yes, the majority of our cases are designed to be thin enough to support Qi-standard wireless charging and MagSafe accessories without needing to remove the case.
How do I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer a warranty on your products?
Every Casegear product comes with a 12-month limited warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.